Reference

Privacy Policy: What We Collect and Why

This page tells you exactly what details we hold when you open an account, make a bKash or Nagad deposit, or contact support, and what you can ask us to change.

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h880 Privacy Policy: What We Collect and Why
ASK ABOUT YOUR DATA

Who to Contact for Privacy Requests

Privacy questions rarely need a long form. If you want to see what we hold, correct a name or wallet number, or close your account, message our Bangladesh support team from the help chat inside your logged-in account so we can match the request to your profile without asking you to email sensitive details.

In-account help chat Open the help icon once you are logged in and send a message titled data request. Our team replies inside the same thread and keeps the conversation on record.
Email for written requests Send a written request from the address on your profile so we can verify ownership. Include your account mobile number and the exact change you want made.
Wallet and payment queries If a bKash, Nagad or Rocket reference looks wrong on your statement, raise it with the transfer ID and we trace it against your account records.
HOW WE HANDLE DATA

Storage, Cookies and Account Security Steps

Your session is protected by a one-time code sent to your registered mobile number, so a password alone will not open your wallet or your game history. On shared phones we recommend logging out rather than leaving the lobby open in a background tab, and we will never ask for your bKash PIN or Nagad verification code in chat.

Login and verification

Every sign-in sends a one-time code to your registered number. If a code arrives when you did not try to log in, change your credentials and tell support straight away.

Cookies and sessions

Cookies keep you signed in, remember your language and hold your cookie choice. You can clear them in your browser settings, though the lobby will ask you to log in again.

Retention and closure

We keep wallet and transfer records for as long as the law requires after you close an account. Ask us to remove marketing contact details at any time and we action it.

Access and correction rights

You can request a copy of the profile data we hold, ask for a correction, or object to a specific use. We confirm receipt in the same chat thread you used.

Privacy Policy Questions You Might Ask

These are the questions our Bangladesh support desk sees most often about data, cookies and account records. If yours is not here, the help chat inside your account reaches a person who can look at your actual profile.

Your mobile number, full name, date of birth and the bKash, Nagad or Rocket number you will fund from. We use these to verify the account wallet and to keep withdrawals going back to the same source.

Yes. Send a request from the help chat inside your logged-in account. We confirm receipt, then share the profile, wallet and login records tied to your mobile number.

Only where a payment provider, verification service or the law requires it to process your transfer or answer a lawful request. We do not sell profile data to advertisers.

Cookies keep you signed in and remember your language and cookie choice. Clearing them in your browser signs you out, so you will need a fresh one-time code to return to the lobby.

Wallet and transfer records stay on file for the period the law requires, then get removed. Marketing contact details come off our list as soon as you ask.

Contact support immediately from any device. We freeze the session, review recent sign-ins and help you reset access. We never ask for your bKash PIN or Nagad code.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.